CountMy

Who owes me? The customer book for any business in Ghana

"I go pay Friday." "Add am to my book." "Small small." Every business in Ghana sells on credit: the trader, the farmer who sells to the buyer on market day, the driver, the tailor, the drinking spot. And every one of them has lost money because the book was in someone's head. This is how to keep the book so you always know who owes you what, and get paid.

Written 18 September 2026 for every business in Ghana. Free, no signup.

What to writeA real weekThe reminderMarket dayGRAQuestions
GH₵ 50 + GH₵ 120 + GH₵ 30 = GH₵ 200

That is one ordinary week of credit for a small provision shop: three customers, three promises, GH₵ 200 sitting outside your till. If you cannot say those three names right now, this page is for you.

Say it: "Ama owes me 50 cedis"

CountMy writes it down and reminds you. Free. Works in English, Twi and Pidgin.

What to write when someone buys on credit

Four things. Not three. Every argument about "you said 40, I said 50" comes from a missing one.

WriteWhyExample
The name people call her"Auntie Ama" is a person you can find. "The woman in blue" is not.Ama (Kaneshie, sells tomatoes)
What she tookYou will remember the money faster than the goods; she remembers the goods.2 bags of rice
The amount in cedisThe number both of you agreed, that day.GH₵ 120
The day she promisedA promise with no day is not a promise.Friday, market day
Said out loud to CountMy it is one sentence: "Ama took 2 bags of rice, 120 cedis, she will pay Friday." In Pidgin: "Ama come take 2 bags rice, 120, she go pay Friday." Twi: "Ama de me ka 120." The app writes the name, the goods, the amount and the day, and says it back to you so you know it heard right.

A real week, Makola style

A provision shop near Makola. Cash in the drawer, MoMo on the phone, and a book for credit. Here is what the credit page looks like after one week, and what happened on Friday.

Swipe sideways to see all columns →

DayCustomerTookGH₵PromisedWhat happened
MonAma2 bags rice120FridayPaid 100 Friday, still owes 20
TueKofi (driver)Oil, sugar50TomorrowPaid Wednesday, MoMo
WedEsiMilo, bread30Market dayNot yet
ThuYawCrate of eggs65SaturdayPaid in full, cash
SatAmaSugar25MondayAdded to the 20 she still owes

Saturday night this shop is owed GH₵ 75: Ama 45, Esi 30. Without the page the owner "feels" it is about a hundred and is angry at the wrong person. With the page it is two names and two numbers, and Ama's 45 is the one to chase on Monday.

In CountMy, "who owes me?" is a question you ask out loud. It answers: "Ama owes you 45 cedis. Esi owes you 30 cedis." Payments come off by voice too: "Ama paid me 100" leaves 20, and the app says so.
Keep your own book by voice

Nothing to type. It is saved on your phone first, with a safety copy kept for you, and can be sent to your own WhatsApp.

The reminder that gets you paid

The day after the promised day, send one WhatsApp message. Written, not spoken in front of other customers, so nobody is shamed and nobody can say "you never told me". Copy these.

LanguageMessage
EnglishGood morning Ama, please the 2 bags of rice from Monday, GH₵ 120. You said Friday. Please send it when you can. Thank you.
PidginMorning Ama, abeg the rice wey you take Monday, 120 cedis. You talk say Friday. Make you send am when you get. Thank you.
Twi (check the wording with your own family; Twi differs by town)Maakye Ama, mepa wo kyɛw, ɛmo bags mmienu no, cedis 120. Wokaa sɛ Fiada. Mepa wo kyɛw fa bra. Medaase.

CountMy writes this message for you with the right name and amount and opens WhatsApp with one tap: the "Remind on WhatsApp" button under each debt.

When the debt crosses market day

Kejetia, Makola, Kaneshie, Techiman: most credit is promised "on market day" because that is when money comes. Three rules that work:

  1. Write the market day, not "later". "Techiman Thursday" is a date.
  2. Remind the evening before. By market day morning her money is already promised to five other people.
  3. Take "small small". GH₵ 20 today and GH₵ 30 next week beats GH₵ 50 never. Write each part; the book must show what is left, not what was.

What GRA now expects from a small trader

Since the GRA Modified Taxation Scheme, small businesses are asked to keep a daily sales book that covers cash, mobile money, bank and credit sales, and to declare actual sales for the year by 30 April on a simplified return, paying through *880#. A credit sale is a sale on the day it happens, not on the day you are paid. If your book only has cash, your year's figure is wrong. Which band am I in, and what is my annual sales figure?

Questions people ask

What should I write when a customer buys on credit?

Four things: her name, what she took, the amount in cedis, and the day she promised. See the table above.

How do I remind a customer who owes me money without spoiling the relationship?

A short written message the day after the promised date, with the amount and the item. Not in front of other customers.

What if she pays part of it?

Write the part and the day. The book must always show what is left. In CountMy: "Ama paid me 100" and the app tells you what remains.

Should I stop giving credit?

No trader in Ghana stops; credit is how regular customers stay regular. Stop giving credit to the people whose page never gets shorter. You only know who they are if you have the page.

Does GRA need me to record credit sales?

Yes. The daily sales book under the Modified Taxation Scheme includes credit sales, and the annual figure you declare by 30 April is total sales, however you were paid.

Is CountMy free?

Yes. No password, no MoMo PIN, no Ghana Card. Your records are saved on your phone first, with a safety copy kept for you, and can be sent to your own WhatsApp.

Start your book: press and talk

Sources: GRA, Modified Taxation; GRA, Modified Taxation Scheme. The week above is an illustration in ordinary Accra prices, not a real customer's record. Questions: message us on WhatsApp.